We trust you are satisfied with all of your purchases. Should you ever need to return an item, you can do so within 14 days from the date your parcel was dispatched.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you're looking to return a faulty or incorrect item, please contact us so we can get this sorted for you.
Several types of goods are exempt from being returned. Pierced jewellery cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.